Return Policy

International, US Returns& Canadian Returns

All returns require pre-approval and are at the discretion of Landon Shoppers Markets. Returns must be made no later than 30 days from original shipment. A copy of your receipt is required. Return shipping costs are not included with return costs.

Unopened items are only granted a full refund if the product is received in resalable condition. Opened products that are returned require a small signed note of explanation. Product manufacturers require disclosure of the customer’s name and phone number in accordance with GMP standards for quality control.

If you decide to refuse any shipments from Landon Shoppers Markets, you are responsible for both the original shipping cost incurred and the cost of returning the package to us. This amount will be subtracted from your merchandise refund.

Security Information

We endeavor to provide you with full protection surrounding any personal information such as your name and contact information, including your mailing address, contact telephone number(s), and other pertinent identifying information you may provide to us in order to serve your needs. In addition, we use the latest and most up-to-date security software to encrypt your payment information, including your personal and credit card data. For more detailed information regarding our Security Policy, Please click on the Terms and Conditions link provided at the bottom of each page.

Credit Card Processing Policy

We work to protect the security of your information so that no part of your Credit Card can be read during transmission by using Secure Sockets Layer (SSL) encrypting software. Credit Card payments are processed only when we have completed your order according to your instructions. You will be notified when the order has been processed and your Credit Card has been charged. If you have any questions about the charges on your Credit Card, please contact us via e-mail (kwilandolly@gmail.com) or telephone (toll-free at 1-778-700-3566) and provide us with your name and your Order Number.