Returns & Refunds policy
Landon Shoppers Incorporated with AIM Global online we work 24/7 and at our Markets Mail Order Department is open all days, 9AM to 5PM – Pacific Standard Time.
In most cases, we will process your order within 24 hours of receipt during business hours with the exception of Statutory Holidays.
We will package your item(s) because you submitted your payment on your credit card or PayPal account for the total order amount including applicable sale taxes and any applicable shipping costs for your geographic area. All Charges are stated in US Dollars or US Currency. Upon shipping, you will be sent an email confirmation that your item has been shipped. Where applicable, this confirmation will include your package tracking number.
Please note that we do not selling any grocery or perishable food items. AIM Global Products may face a weight and volume limit especially on the beverages products like Mychoco, Liven Coffees and may be subject to additional charges after consultation with the customer.
Heavy items, or larger bulky items may require additional charges calculated before shipment but this will happen in our agreements as we put customer on higher priority, nothing can stoppers to ship your chosen order. All weights are stated in metric measurements.
Pricing in-store may be different than online due to constant changes in our economy.
Canadian Orders
Our basic service in Canada utilizes Canada Post Expedited Parcel for speedy delivery. If you require even faster service, Xpresspost is available for an extra fee because we charged you Free shipping in Canada and USA. Please contact us for details by emailing Kwilandolly@gmail.com including your name and Order Number, or call us toll-free at 1.778.700.3566.
All provinces require purchase products or Package you want then Only PST taxes will apply automatically (excluding the shipping costs where the shipping fee will be applicable) to receive FREE shipping. See below for delivery options:
Expedited Parcel service has an estimated time of arrival of 1-3 business days within Alberta, British Columbia, Saskatchewan, Manitoba and Northwestern Ontario. All other Canadian destinations outside of B.C. have an estimated time of arrival of 2-7 business days. Up to $100 FREE insurance is included with higher amounts available for an extra fee.
Xpresspost has an estimated time of arrival of 1-2 business days for Alberta, British Columbia, Saskatchewan, Manitoba and Northwestern Ontario destinations; 2 business days for all other Canadian destinations. Up to $100 FREE insurance is included with higher amounts available for an extra fee.
Visit Canada Post’s website for more information regarding their delivery regulations.
All weights are stated in metric measurements and listed estimated times of arrival for packages are an average time frame only and may vary.
USA Orders
All packages are charged in USA is also Free as sometimes we can ship products from our office located in Canada, but Most of time in USA Customers get products from the main office located in Oklahoma City for $0 flatrate shipping rate and shipped via USPS Expedited Parcel USA. Up to $100 FREE insurance included. Estimated shipping time is as little as 1 to 5 days to most major business centers. Heavier and/or larger packages may be subject to different rating, only after consultation with customers.
For an extra charge, USPS USA is the fastest option for most packages, and includes $100 FREE insurance with higher amounts available for an extra fee. Estimated shipping time is as little as 2 and 3 business days between major urban centers.
We do ship to California, Alaska, Hawaii, and the US territories but sometimes package can delay to be delivered and you keep on Tracking your package.
International Orders
Shipping fees apply to all International orders. Shipping options and fees vary widely according to package size, weight and destination. Shipping times also vary with shipping options and destination. We will contact you with your options after you place your order. Shipping insurance information will be included in the your shipping options email. Billing will only occur after your Payment confirmation. Please note that is the responsibility of the customer to be aware of any charges or customs policies imposed by their individual countries and Landon Shoppers Markets will not be held liable.
Payment Policy
Payment for mail orders including any applicable sales taxes or pre-arranged shipping costs will be charged to your credit card or PayPal account only after the order is filled and ready for packaging. Amounts showing on your credit card or PayPal account prior to billing are solely a hold placed on funds to ensure a complete and smooth transaction. Unfulfilled orders will result in any holds being removed.
Sales Tax
PST is a mandatory federal tax on most items and is charged at the till, based on the address it is shipped to, along with not applicable GST for all customers. Orders originating in destinations IN/Outside of Canada will not be charged GST or any other sales tax.